If you are experiencing a maintenance issue with your rental home, please fill out a Mega Maintenance Request form here. This form will automatically be delivered to our team of management professionals who will help get your issue resolved.
What am I responsible for maintaining in my rental home?
You are responsible all routine maintenance during your tenancy. You are responsible for replacing A/C filters once per month and ensuring that your smoke detector batteries are refreshed as needed. Light bulbs should be changed as needed. In most situations, yard maintenance is required and you should keep the yard mowed, watered, leaves removed, free of fire ants, and shrubs neatly trimmed. You are responsible for keeping leaves out of gutters. Carpets must be cleaned prior to moving out. Please refer to your individual residential rental agreement for more information. You must use one of our approved carpet cleaning vendors. Please ask your Mega Agent Property Manager for a list of approved providers. Be sure to tell them you were sent by Mega Agent Rental Management LLC to receive special pricing.
Do I need renter's insurance?
It is strongly encouraged that all residents carry enough renter’s insurance to cover themselves and their personal property. Please consult with your insurance agent for specific details.
How long should I plan to wait to hear back from someone regarding a maintenance problem?